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Preguntas más frecuentes

  • What is the return policy?
    Pretty much the normal 14 days to issue a return by getting in contact with us and sending the goods back. We'll check the goods over to make sure they are unworn and resellable, once that's done we'll issue a refund or exchange.
  • Can I receive a refund?
    Of Course! Just get in contact with us and let us know what is wrong with your order, send the items back to us unworn and in their original packaging. We'll then process a full refund Inc postage. (note. we won't refund postage for the items being sent back to us, only from the original order.)
  • How do I make changes to an order I’ve already placed?
    Go to your orders in the members section and make changes there. Alternatively you can get in touch with us and we'll make the changes for you. We cannot however make changes to orders that have already been shipped and you'll need to apply for a refund.
  • When will I receive my order?
    All products (minus headwear) are printed in house on a demand basis to save stagnant stock. We aim to get all orders printed, packaged and dispatched within 2-3 days if not faster!
  • What do I do if I never received my order?
    Get in contact with us as soon as possible! We'll sort you out with a new order and make a query with Royal Mail as to what has happened.
  • What do I do if I received a defective order?
    Get in contact with us and we'll replace the defected items... No quibbles!
  • Where are you located?
    In Ivybridge, a lovely little town not too far from Plymouth.
  • How are the products printed?
    We use a variety of ways to print our products. Screen printing and heat transfers are the two most common ways we use to print. Embroidery is used for headwear which we do not currently have the equipment to do ourselves.
  • How do I contact your company if my question isn’t answered here?
    Through the chat channel or the contact page. We'll happily answer any questions.
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